One inbox for every WhatsApp Business number you run
Switchboard is a web inbox for entrepreneurs who operate more than one business. Connect each WhatsApp Business account and read and answer all your customer conversations in one place, instead of juggling phones and devices.
Built on the official WhatsApp Business Platform (Cloud API).
The problem
Each business has its own WhatsApp number, and one phone can only keep so many accounts open. Messages get missed, and switching between devices or apps slows every reply. Switchboard brings those numbers together without changing how your customers reach you.
How it works
- 1
Connect your number
Sign in and link your WhatsApp Business account through Meta’s official Embedded Signup. You choose which accounts and numbers to share.
- 2
See every conversation
Incoming messages from all connected numbers appear in one real-time inbox, clearly labelled by business.
- 3
Reply from one place
Answer customers from the web. Delivery and read status are shown on each message.
What you get
Multiple accounts, one inbox
Switch between businesses or see them side by side.
Real-time messaging
New messages and status updates arrive instantly.
Keep your phone app
Where Meta supports it, numbers can stay active in the WhatsApp Business app while connected.
Multi-language interface
Available in English, Spanish, Portuguese and French.
Who it is for
- Owners who run several small businesses and want one place to answer customers.
- Small teams that share a customer-support number and need a common inbox.
Privacy and security
- We only use the official WhatsApp Business Platform. No unofficial libraries or scraping.
- Access tokens are stored encrypted, and each user can only see their own accounts.
- You can disconnect an account or request deletion of your data at any time.